Kristi's Korner December 2025

Kristi's Korner

⚠️ The Human Cost of Automated HR: Dangers of Relying on AI 

The promise of Artificial Intelligence (AI) in Human Resources (HR) is compelling: increased efficiency, faster hiring, and data-driven decisions. However, placing the entirety of your HR function into the hands of an algorithm—effectively allowing AI to become your HR department—carries significant legal, ethical, and organizational risks that far outweigh the purported benefits. 

Algorithmic Bias and Discrimination 

The most critical danger lies in algorithmic bias. AI systems learn from historical data, and if that data reflects past human biases—conscious or unconscious—the AI will not only replicate but often amplify them. 

Erosion of Trust and Loss of the "Human Touch" 

HR is fundamentally about people. Sensitive matters like conflict resolution, career development, wellness checks, and disciplinary action require empathy, context, and human judgment. 

Data Privacy and Security Concerns 

AI in HR handles enormous amounts of sensitive personal data—from application details and performance metrics to health information. 

Oh, hi, it’s me. In a true display of irony, I used AI to start this article on the dangers of using AI as your HR Department. And it was only on my third attempt to get AI to write the article for me, that I convinced it to help me. (I think I made it mad). And even AI agrees with us, there is danger in using AI as your HR Department or to heavily supplement your “People” work. 

Yes, there is a value add, we use it too. But we are starting to see businesses rely completely on AI to create their policies, procedures, documents, and training. The perils of this are: 

• Trash in, trash out: If AI is not being fed good information, it will replicate potentially non-compliant or non-relevant information. We don’t know what we don’t know, so when we rely solely on AI to create our People Infrastructure, we could miss it, big. Which can lead to audit findings, fines, EEOC action, lawsuits, etc. It’s a big deal. 

• It’s not you: Your people know your voice. I know, I know, come at me. You’ve trained Chat to have your voice. They still know. And it feels ingenuine and inauthentic. And in Kristi’s words – Grody. If you are going to communicate with your people, make it from you, not AI. 

My team has more on how to use it and how to not use it below. I hope you’ll consider this information and really think about your AI strategy, the risks, and, of course, the people implications. 

As we close out this (yet again) crazy year, I hope you know you’ve got a friend at The People Perspective. If you ever need to chat, run something past a friendly voice, or scream into the phone, we’re here for you. 

Stay safe, my friends. And we hope you have beautiful, restful, and magical holidays.  

-Kristi