UncategorizedMarch 1, 20230

Kristi’s Korner: Emotional Intelligence (Are you sick of hearing about it yet?)

I bet you are. It’s a pretty buzzy term. But here is the deal, it REALLY is important. In fact, I think it is critical to effective leadership. So, for your sanity, and readability, I’ll keep it short.

If you’ve read any Kristi’s Korners, or anything I write, for that matter, you know it is not from the academic angle. And this one won’t be from that angle either. However, if you want to look at emotional intelligence through that lens, there are many, and I mean MANY, thought leaders, authors and academics that you can find through an easy Google search.

Here is what I will share, and it is what I also share with leaders that I train. Emotional intelligence is the ability to meet your audience where they are. To give them what they need, not necessarily what you need or what your instincts lead you towards. It is the ability to manage the emotions in each situation and to practice the Platinum rule, versus the Golden rule.

Emotional Intelligence starts with great self-awareness. I don’t think it’s possible to meet someone where they are at unless you know where you are at; to manage your emotions unless you are aware of what they are, or to circumvent your instincts in a situation unless you know what your instincts are, period. Building self-awareness can begin in a lot of different ways. There are amazing assessments available that can help, books, podcasts, websites and exercises.

Emotional intelligence work can begin with understanding who your audience is and what they need. If you don’t know that, ask! It can be that simple. Easy? No, not necessarily. As leaders, we many times, feel like we are supposed to know all of the things. However, I tend to trust a leader more when they are vulnerable and ask about me and my needs, rather than assume.

There – That wasn’t horrible, right? If you take anything away from this quick read, please take away that Emotional Intelligence is not a nice to have for leaders, it is a must; it is our responsibility. And, as always, we are here to support. If you want to talk more about this topic or any others, please reach out.



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