The People Playbook Terms of Service

Last Updated: June 12, 2025

1. INTRODUCTION

Please read these Terms of Service fully. If you do not agree to all of the terms, conditions, or the like herein you must not access or use our Service.

You are entering into this Agreement with The People Perspective, LLC (“TPP”, “we”, “our”, or “us”). When you (individually as a visitor, user, employee, employer, or the entity that you represent) access or use our site (including https://pplperspective.com), our services (also found at https://pplperspective.com), or any other referenced, linked, or similar site or services offered by TPP (collectively “Services” as defined in Section 3). You are agreeing to this Terms of Service (the “Agreement”). By accessing the Services, you agree to be bound by this Agreement, and any additional terms referenced herein. In agreeing, you also represent that you have the authority to bind yourself and/or the company you represent, and have disclosed all information to TPP as necessary to perform the Services. Capitalized terms are as defined throughout this Agreement. As an Employer you represent and understand that you are responsible for your use as well as all of your Employee's use of our Services. You represent and understand you are responsible for your use of our Services.

You acknowledge that in accessing or using any of the Services or Platform, you have the ability to and consent to enter into such agreements electronically, and that such access or use constitutes your agreement to be bound by these terms and conditions in their entirety.

2. DISCLAIMER

TPP's Services are educational tools only and do not constitute legal or professional advice. contain, provide, and impart, a great deal of content, instruction, and communications, regarding human resource matters. We are not a law firm or a substitute for legal, tax, or financial advise. Use of our Services does not create any professional-client relationship.

WE ARE NOT A CO-EMPLOYER OR EMPLOYER OF RECORD. WE ARE NOT RESPONSIBLE FOR ANY DETERMINATION OF EMPLOYEE PAY, OVERTIME PAY, HOURS WORKED, REQUIREMENTS ON EMPLOYMENT STATUS, OR THE LIKE. USE OF THE SERVICE DOES NOT RELIEVE YOU OF YOUR OBLIGATIONS UNDER LAW AND REGULATION. WE ARE NOT A LAW FIRM OR A SUBSTITUTE FOR AN ATTORNEY OR LAW FIRM. WE CANNOT AND DO NOT PROVIDE ANY KIND OF ADVICE, EXPLANATION, OPINION, OR RECOMMENDATION ABOUT POSSIBLE LEGAL RIGHTS, REMEDIES, DEFENSES, OPTIONS, SELECTION OR USE OF FORMS, DOCUMENTS, OR STRATEGIES. YOUR RELIANCE UPON CONTENT, INSTRUCTION, AND COMMUNICATIONS, OBTAINED BY YOU ON OR THROUGH THE SERVICE IS SOLELY AT YOUR OWN RISK.

3. SERVICES

This Agreement applies to all TPP subscription services, namely The People Playbook, including the website (such as https://pplperspective.com), or sites (desktop and mobile) (the “Website(s)” or “Site(s)”) as well as any and all applications, applications available on any electronic platform or service, mobile applications, means of written and oral communication, emails, chats, instant messaging, voice communications, and the like (the “Service(s)”); and is applicable to all persons, organizations, and entities who, or which, use or access any of our Services, in their company's capacity as an Employer or an individual capacity as an Employee (each referred to individually, or collectively as a “User”, “User's”, “you” or “your”). TPP reserves the right to change, suspend, or terminate any element of the Service, including hours of availability, information, data, text, music, sound, messages, or the like without notice or penalty. If you are an administrator or Employer you may share your login information only to employees within your organization, and understand and agree we are not responsible for validating any new users, or whether they should have access. You agree you are solely responsible for any actions/inactions of those Users who use your login information..

You understand and agree TPP may limit, restrict, suspend, or terminate your account for any reason, or no reason at all, including for engaging in what TPP considers to be restricted business activities such as gambling, sale of certain drugs or paraphernalia, guns or ammunition, flammable or combustible substances, adult entertainment, virtual currency, counterfeit products, or any other business in TPP's sole discretion. You are responsible for maintaining the confidentiality of all login credentials associated with your account. Login information, including usernames and passwords, may not be shared with or disclosed to any person outside of your organization. Any such unauthorized sharing is a material breach of these Terms and may result in immediate suspension or termination of access without notice or refund.

4. REGISTRATION AND ACCOUNT INFORMATION

In order to use our Services, you must register for an account. In registering, you agree to provide accurate, current, and complete information about yourself (“Registration Data”) and update it as necessary. If TPP has reason to believe that your Registration Data, or any other data you upload into the service, is inaccurate, outdated, falsified or incomplete, TPP may suspend or terminate your account. You agree not to register with false information, create multiple accounts, or access the Services if prohibited by age, law, or prior removal. We reserve the right, in our sole discretion, to accept or reject your registration to use our Services, as well as suspend or terminate your account for any reason, or no reason at all. You are responsible for maintaining the confidentiality of your password, credentials and account and will be fully responsible for any and all activities that occur under your account. You are responsible for, and agree to immediately notify us of, any unauthorized use of your account or any other breach of account security. You may, however, disclose your password to certain third parties with whom we have entered into specific contractual and technical arrangements designed to safeguard your password ("Authorized Password Users"), in order to enjoy the benefits of those third parties' services in relation to our services. TPP reserves the right to monitor your use of the Site or Service to ensure compliance with these Terms.

After registration has been completed, TPP will provide you Services and access/use of the site and service for the purpose of (which such purpose may reasonably change from time to time): providing a basic compliance Handbook, Job Description Template, Compliance FAQ’s by industry and company size, Resource List, basic policy/procedure templates, and other similar actions and relevant other services. Depending on the services you elect, additional terms and conditions and authorizations may apply as indicated therein.

You hereby give TPP the permission and right to verify all records, identities, personal information, and account information provided by you or your Employees, as the case may be. We may decline to offer services at any time, audit your use of the service, records, or information at any time, and you acknowledge that the Services does not relieve you of any obligations that may apply to you under federal, state, local or other law, or regulation and such compliance obligation is your responsible and not the responsibility of TPP.

You are responsible for not only your account but also any account, user, or login that you provide access to the Services. You fully release, indemnify, and hold TPP harmless from any claims or liabilities associated with such access to the Service.

5. YOUR RESPONSIBILITIES

You are fully responsible for all activity under your account, including by any third parties. When using our Services, you agree that you will not: (a) copy or distribute any part of the Services, or reverse engineer, decompile, disassemble, tamper with, or create any derivative works of the Service, including by way of automated or non-automated “scraping”; (b) use any automated systems including “robots” and “spiders”; (c) interfere with or compromise our systems’ integrity or decipher any server transmissions; (d) impose any unreasonably large load on our infrastructure; (e) upload viruses, malware, or worms to the Service; (f) collect or retain any personally identifiable information contained in the Service beyond the permitted use hereunder; (g) access the Service by any means other than authorized herein, including virtual private networks which are expressly forbidden; (h) stalk, harass, bully or harm others; (i) impersonate any person or entity; or (j) hack, spam, phish, or otherwise provide fraudulent, manipulative, or inflammatory content (k) act in any way on, or provide any content to, the Service or to its users, or to TPP employees or support representatives, that is inappropriate or disrespectful; (l) or encourage or use the Services to commit or aid in the committing of a crime. Your continued access to our Services are contingent on your agreement to act in a professional manner. You agree, represent, and warrant that any personally identifiable information of third parties you provide or upload to TPP pursuant to your use of our Services, will be provided with all complete and legal consents and permissions to provide TPP with such information. You are responsible for all actions taken on your account, whether or not they were taken by you directly. To the extent you utilize third party agents and they access the Service on your behalf, you agree you will remain fully liable and responsible for such third party agents actions, inactions, breaches, and the like of our Service. Any breach of a third party agent will be deemed a breach by you.

In addition, TPP prohibits the sending of any unsolicited email, text, or other communications, including any that violate applicable law or regulation. TTP also prohibits false headers in emails, texts, or engaging in any similar activities. If you or anyone you know is spammed in relation to TPP's services please contact TPP immediately.

You agree TPP provides the Services on a limited basis, and that we may modify these limitations at any time, including adding or removing features, terminating certain or all Services, modifying pricing, or charging for features or Services that previously did not have fees associated with them. TPP has no liability or responsibility for any such modifications, changes, or the like.

6. PROHIBITED USAGE

In addition to all other usage restrictions, responsibilities, and requirements as set forth herein, you agree to only use the Service for lawful purposes, that you are responsible for your actions and inactions on the Service (including any and all uploads, transmissions, posting, or the like through the Service), and that we explicitly prohibit: (i) any use not authorized herein (ii) any interference, damage, interception, or the like of our Service, (iii) reselling, sublicensing, or the like of the Service, (iv) framing or mirroring of the Service, (v) use of the Service for illegal, improper, unethical, or immoral activities, (vi) engaging in or encouraging conduct that could or does give rise to criminal, civil, or other liability in any jurisdiction either to yourself or to others (vii) posting infringing information or revealing confidential or trade secrets (unless you are the owner), (viii) your use of the Service in violation of any laws including export control laws, (ix) interfering with the Service or gaining unauthorized access to the Service or any computer system, and (x) permitting any third party to do any of the above, or violate any term set forth herein

7. COMMUNICATIONS

When you use any of our Services, accessing or using any platform or services, or send e-mails to us, you are communicating with us electronically and may be asked to provide information that allows for such communication, and agree you are providing that information freely and have a right to provide it. You consent to receive communications from us electronically. We may communicate with you by e-mail, chat, voice, telephone, mobile phone, social media service (such as LinkedIn, or Facebook), or by posting notices on this Site or through any other TPP Services. You agree that you are responsible for all messages you send, and to who you send them to, through the Services. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

8. RECORDINGS / CALL RECORDING

You understand and agree that TPP may, without further notice or warning and in our discretion, monitor or record telephone conversations and any web, app, or other sessions which we might track, you or anyone acting on your behalf has with TPP or its agents, or on the Service itself, for quality control, training purposes, for its own protection, including to use as evidence, or to share with other users, specifically your Employer or Employees and that this provision will serve as notice of such recording(s). You acknowledge and understand that, while your communications and actions with TPP and its Services may be overheard, monitored, or recorded without further notice or warning, not all telephone lines, calls, or Service activity may be recorded by TPP, and TPP does not guarantee and disclaims that recordings of any particular telephone calls or Service activity will be retained or retrievable.

9. THIRD PARTY SERVICES AND LINKS

TPP may use, provide to you, or provide your Content to, certain third-party services in our provision of the Service (“Third Party Vendors”) or third-party service providers (“Third-Party Service(s)”) which may also provide to you information, services, software, and support outside of the TPP network, including services which may be embedded in the TPP Service. TPP may also provide to you certain links to third-parties which provide services, information, or the like that may be relevant to you (“Third Party Link(s)”). Such Third-Party Vendors, Services and Links are provided “AS IS” without indemnification, support, or warranty of any kind, and this Agreement does not apply to your use of any such provided Third-Party Vendors, Services, and Links. You are responsible for evaluating whether you want to access or use such Third-Party Services and Third Party Links, and, in certain circumstances where required or applicable, may opt-out from such Third-Party Services and Third Party Links available outside of the TPP network, or may choose to not utilize such Third-Party Services and Third Party Links at any time. We reserve the right to suspend Third-Party Vendors, Services, and Links at any time and additionally both we as well as our Third Party Service Providers may choose to suspend your access for any reason or no reason what so ever, including any failure to pay, fines, violations of laws, rules, regulations, or the like. You should review any applicable terms and/or privacy policies of a Third-Party Services and Third Party Links before using it or sharing any information with it, because you may give the operator permission to use your information outside of what you have agreed to herein. TPP is not responsible for, nor endorses any features, content, advertising, products or other materials on or available from such Third-Party Services and Third Party Links.

10. YOUR CONTENT

You represent and warrant that you have sufficient legal rights to any content you submit (“Content”), including without limitation, required consents for submitting personal information. You understand that certain content you submit on the TPP Service is intended to be shared with others, such as, if you are an Employee, sharing your data with your Employer or vice versa. We may use your content as needed to operate and improve our Services. You further represent and warrant that the Content does not infringe on the intellectual property rights, privacy rights, publicity rights, or other legal rights of any third-party. We are not under any obligation to review any Content posted by our Users on our Services, although we reserve the right to do so with or without notice, to prevent or rectify any alleged violations of this Agreement or any applicable law. We reserve all defenses made available to us by the Communications Decency Act and any other applicable laws, rules, or regulations. We may refuse to accept or display the Content, and may remove or delete all or any portion of the Content at any time. You understand that TPP is not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such Content, and that such Content is not the responsibility of TPP. You agree to not attempt to identify the author or creator of content from individual users, Employees, or the like if anonymized or aggregated. You further understand and acknowledge that you may be exposed to Content that is inaccurate, offensive, indecent, or objectionable, and you agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against the TPP Parties with respect thereto. You understand and agree that TPP will not be liable for any treatment of your Content as confidential and waive all rights with respect to any such claims of confidentiality. If you do not agree that your Content will not be considered confidential, you must not use the Service. You agree and understand that we are not governed by HIPAA (the Health Insurance Portability and Accountability Act); and we do not and will not protect your content as if it were HIPAA data, nor do we consider any of your content as HIPAA data. If you are governed by HIPAA, you agree you will not disclose to TPP, or store with TPP, protected health information or personally identifiable health information (PHI). You agree that (1) we may aggregate and anonymize data to help improve our Service, analyze trends, and for any other industry standard purposes, (2) your aggregated data may be used in large language models and other artificial intelligence applications at our discretion, and (3) we can continue to use such aggregated and/or anonymized data subsequent to any termination as defined herein. You agree that we may collect certain data such as name, date of birth, salary, rates of pay, withholdings, banking, and other potentially confidential information to provide the Services, or to provide to our Third Party Service Providers in order to provide the Services to you and that TPP cannot guarantee the security or confidentiality of that data in its provision of the Services to you. You are solely responsible for the accuracy and completeness of your Content, and TPP nor our Third Party Service Providers are liable for any claims, damages, or liabilities due to our reliance on such Content received from you.

11. INDEMNITY

You agree to defend, indemnify, and hold the TPP Parties (including all employees, directors, affiliates, subsidiaries and the like) harmless from and against any third-party claim, including reasonable attorney's fees, court costs, settlements, other fees, damages, and disbursements, from or relating to: (a) your Content; (b) your use of, misuse of, and access to the Services in violation of this Agreement; (c) your violation of this Agreement; (d) your violation of any law, rule, or regulation, or the rights of any third-party, including your upload or provision of personally identifiable information through the Service; (e) any action, inaction, decision, or the like You make as a result of using this Service (f) your use of any Third-Party Services, (g) any wage and hour allegations or any allegation, or that TPP is a co-employer, or any other employee or employer suit due to your actions, and (h) any action taken by TPP in reliance upon or pursuant to any instructions or specific request of Employer including, but not limited to, the reversal of any electronic direct deposit to an account of an employee maintained at a bank or other financial institution, or the disbursement of any sums which TPP is authorized to withhold. TPP reserves the right, at your expense, to assume exclusive defense and control of any matter subject to this section.

12. LICENSING TO TPP

You will retain all rights to the Content uploaded or created by you on or through the Services. You hereby grant to TPP and its owners, affiliates, representatives, licensees, licensors, successors and assigns (the “TPP Parties”) a non-exclusive, fully paid, royalty-free, world-wide, universal, transferable license to display, modify, publicly perform, distribute, store, broadcast, transmit and reproduce your Content, logo(s), service marks, trademarks and trade names in conjunction with the Services, including in developing, enhancing, and supporting the Services. You waive and agree never to assert any and all moral rights in and to all of the materials licensed in this Section.

13. LIMITATIONS OF LIABILITY

TPP is not liable for: (a) any Content posted on our Services; (b) contracts or other obligations that may arise between Users; (c) any damages that result through your use of our Services in violation of this Agreement; (d) any of the Third-Party Service(s) you may be provided pursuant to your use of the Services; (e) any third-party personally identifiable information you upload or provide to TPP pursuant to the Services, (f) any claims, actions, damages, losses, or the like that arise from your dependence on our guidance or recommendations as noted in Section 2, or (g) any losses, damages, fines, fees, or the like that result regarding the payroll or other similar services.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU UNDERSTAND AND AGREE THAT IN NO EVENT SHALL TPP BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE SERVICE, WHETHER OR NOT TPP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY DAMAGES FOR PERSONAL OR BODILY INJURY OR EMOTIONAL DISTRESS ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, OUR SERVICES, OR FROM ANY COMMUNICATIONS, INTERACTIONS OR MEETINGS WITH OTHER USERS OF THE SERVICE, ON ANY THEORY OF LIABILITY (INCLUDING CONTRACT, TORT INCLUDING NEGLIGENCE, OR HOWSOEVER OTHERWISE) ARISING OUT OF, IN CONNECTION WITH, OR RESULTING FROM: (i) THE USE OR INABILITY TO USE THE SERVICES; (ii) STATEMENTS OR CONDUCT OF ANY THIRD-PARTY ON THE SERVICES; OR (iii) ANY OTHER MATTER RELATED TO THE SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, UNDER NO CIRCUMSTANCES WILL TPP BE LIABLE TO A USER, REGARDLESS OF WHETHER THE CLAIM IS BASED IN CONTRACT, TORT INCLUDING NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, FOR MORE THAN THE GREATER OF: (A) THE TOTAL AMOUNT PAYABLE BY THE USER TO TPP FOR THE TWELVE (12) MONTH PERIOD PRECEDING THE DATE THE CAUSE OF ACTION FIRST AROSE; OR (B) ONE HUNDRED DOLLARS ($100). THIS SECTION ALSO INCLUDES, WITHOUT LIMITATION, ANY DAMAGES INCURRED BY YOU BY REASON OF ANY USE OF THE SITE, PLATFORM, CONTENT, PRODUCTS, OR OTHERWISE REFERENCED THROUGH THE SERVICES.

THE LIMITATIONS OF THIS SECTION WILL NOT APPLY TO ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW.

Our licensors and service providers will have no liability of any kind under this Agreement. You may not bring any claim under this Agreement more than twelve (12) months after the cause of action arises.

You understand and agree that we have offered these services, and set our prices and other consideration, under reliance of these warranty disclaimers and the limitations of liability reflect a reasonable and fair allocation of risk between you and us, and without such disclaimers, limitations, and the like, we would not be able to provide any of the services to you on an economically reasonable basis.

14. INTELLECTUAL PROPERTY RIGHTS

The entirety of the Services, along with any logos, features, trademarks, designs, content (other than your Content), or the like contained therein (“Marks”), are owned by or licensed to TPP, subject to copyright and other intellectual property rights under United States and foreign laws and international conventions. TPP reserves all rights in and to the Services. You agree you will not use, copy, modify, or distribute any content contained within the Services beyond the authorized and lawful use hereunder. Any feedback, comments, or suggestions you provide to TPP (“Service Feedback”) is given voluntarily and TPP will be free to use, disclose, reproduce, or otherwise exploit such Service Feedback without limitation or restriction of any kind, with no payment or royalties owed to you.

15. COMPLIANCE DISCLAIMER – FEDERAL VS STATE LAW

All templates, forms, documents, and resources provided through TPP’s subscription service, whether standard (base) or customized, are designed to reflect compliance with applicable federal employment laws and regulations. These materials are not tailored to the laws of any specific state or locality. It is solely your responsibility to ensure that any use, adaptation, or implementation of the materials complies with applicable state and local laws, rules, and regulations. TPP makes no representations or warranties that the materials will satisfy the legal requirements of any jurisdiction other than federal law.

16. DISCLAIMER OF WARRANTIES

SERVICES ARE PROVIDED TO YOU AS IS. TPP PARTIES EXPRESSLY DISCLAIM ALL IMPLIED WARRANTIES AND REPRESENTATIONS SUCH AS WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY OF DATA, AND NONINFRINGEMENT.

TPP PARTIES MAKE NO GUARANTEE THAT: (A) THE SERVICES WILL MEET YOUR REQUIREMENTS; (B) YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; (C) THE SERVICES WILL BE ACCURATE, COMPLETE, USEFUL, OR RELIABLE; (D) THE SERVICE OR GUIDANCE WILL YIELD ANY OUTCOME, OR THAT IT IS LEGALLY, FINANCIALLY, OR FROM A TAX PERSPECTIVE CORRECT OR COMPLIANT, OR (E) ANY ERRORS IN THE SERVICES WILL BE CORRECTED.

YOU AGREE THAT YOU ARE SOLELY RESPONSIBLE FOR ALL OF YOUR COMMUNICATIONS AND INTERACTIONS WITH US AND OTHER USERS OF OUR SERVICES. YOU UNDERSTAND AND ACKNOWLEDGE THAT ANY COMMUNICATION SENT THROUGH THE SERVICE MAY BE VIEWED BY THIRD PARTIES AND, AS SUCH, ARE NOT CONSIDERED CONFIDENTIAL AND TPP HAS NO RESPONSIBILITY, CONTROL OVER, OR LIABILITY FOR THE CONTENT OF THOSE MESSAGES, ANY ATTACHMENTS TO THOSE MESSAGES, OR THE CHOSEN RECIPIENTS BY THE SENDER, WHETHER SENT THROUGH THE SERVICE, OR VIA YOUR PREFERRED E-MAIL SERVICE.

17. GENERAL RELEASE

You, all Users, and all third parties, are responsible for their acts and omissions and anything placed on or made available through any TPP Services. In the event that you have a dispute with or claim against one or more Users or third parties, you release TPP (and, our subsidiaries, officers, directors, shareholders, employees, agents, joint ventures, licensees, licensors, consultants, successors and assigns) from any and all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes. You also hereby release, discharge and hold harmless the releasees from and against any and all claims, whether at law or in equity, that you may have at any time (whether or not you are aware of any such claims), including claims for breach of contract, infliction of emotional distress, defamation, false light, common law or statutory misappropriation, invasion or other violations of any actual or purported right of privacy and/or publicity, and claims under equivalent federal or state laws arising from this Agreement, including your accessing or using any Service(s) (collectively, the “Released Claims”). The Released Claims include any claim relating to, arising from or in connection with any use, exploitation or exercise of any right(s) granted hereunder. You acknowledge that you may hereafter discover claims in addition to the ones released in this agreement, and you hereby expressly release TPP from any such unknown and/or unsuspected claims and Released Claims. You acknowledge that, in the event of a breach of this agreement by TPP or any third party, the damage, if any, caused to you, will not be irreparable or otherwise sufficient to entitle you to seek or obtain injunctive or other equitable relief. You acknowledge that your rights and remedies in any such event will be strictly limited to the right, if any, to recover damages in an action at law, and you will not have the right to enjoin TPP, nor to revoke or otherwise impair any of the rights granted to TPP herein.

18. YOUR REMEDIES

Your only remedy with respect to any breach by us of any terms, including any related or referenced documentation, violation of right or law in connection with this agreement or the services is to terminate your account and discontinue accessing or using any and all of the TPP services.

19. PRICING AND SUBSCRIPTION AGREEMENTS

The pricing for our subscription plans is published on our website and is subject to change at any time without prior notice. All subscription fees are based on an annual service term, unless otherwise expressly agreed in writing. If you elect to pay on a month-to-month basis rather than annually, and additional fee of $50.00 per month will apply. Continued use of the service after any pricing change constitutes acceptance of the new pricing. Continued use of the Services after a pricing change constitutes acceptance of the new pricing. 

Your subscription includes access to Services and resources as specified in the selected plan. Additional Services or customizations outside the scope of your subscription may be made available for an additional fee, as detailed on our website or as otherwise communicated in writing. Any additional services will be billed separately and must be paid in accordance with the Terms provided at the time of purchase. 

You agree to pay TPP all fees for access to the Services. All fees will be billed and paid in U.S. currency in accordance with TPP's current billing policies, including charging the then-current credit card or bank account on file (which you agree to keep up to date and active), and do not include taxes. You must provide any tax-exempt certificates to TPP prior to purchasing any Services. Unless otherwise stated at the time of order, all fees will be charged to (and you hereby authorize the charge of) the then-current credit card or bank account on file for the subscription and any renewals. Unless otherwise stated herein, all fees are non-cancellable and non-refundable (including for partial use of the Services, suspension of an account and/or upon termination of these Terms). Until all fees are paid in full, all past due amounts will bear an additional charge of the lessor of 1.5% per month or the maximum amount permitted under applicable Law. If TPP requires the use of collection agencies, attorneys or courts of law for collection of any fees, you shall be liable for such fees.

It is your responsibility to keep all contact, billing, credit card, and other information up to date.

In the event TPP attempts to invoice or charge such fees to your payment method on file and such fees are rejected or unable to be processed, TPP will make additional good faith attempts to charge you the fees in the frequency originally stated, however, if TPP reasonably believes these fees have been rejected due to automated credit card or banking rejections, TPP will (i) notify you of such rejections, (ii) provide you the opportunity to correct such rejections at the amount and frequency originally stated, and (iii) if you do not correct such rejections, may modify your amounts and update your billing frequency in an attempt to avoid such rejections (however in any event, the total amount owed or charged for the term will not be modified by TPP). Any such modifications will be updated and reflected on your account records.

All subscription agreements automatically renew for subsequent terms of the same duration as the initial term at TPP's then current pricing. If you wish to not have your subscription agreement renew, you must notify TPP in writing no later than (a) thirty (30) days in advance of the renewal date of your annual subscription.

If you wish to cancel your subscription, you may only do so per the notice requirement set forth above, and it will only be effective after the expiration of the subscription period in effect subsequent to the notice received.

If you do not cancel your subscription, your payment method will continue to get billed at TPP's then current rates for subsequent renewal terms.

There are no refunds provided for any access to, or subscription services for, our Services, including for those subscriptions which have renewed for subsequent periods, and your sole remedy is to elect your termination rights of the Services as set forth herein.

20. TERMINATION

We may suspend or terminate your account at any time with or without notice, for any reason or no reason whatsoever. Reasons for such suspension or termination may include, but are not limited to: (a) breaches of this Agreement (b) law enforcement request (c) your modification to the Services (d) security issues or problems (e) periods of inactivity (f) fraudulent or illegal activities (g) nonpayment (f) your or other's legal action against the company, or the like. In the event of your breach of this Agreement, we will notify you of such breach, and in the event the breach can be cured, provide you thirty (30) days to cure such breach. If such breach remains uncured, we will terminate this Agreement with you as set forth herein. TPP will not have any liability whatsoever to you for any suspension or termination. All provisions of this Agreement which by their nature should survive termination shall survive termination, including ownership, success fees, warranty disclaimers, indemnity and limitations of liability.

Termination removes access and may result in deletion of your account data.

You may terminate your account at any time in the application, except that any termination of your account will have no effect on any subscription agreements currently in effect at the time of termination, which will remain in full force and effect for the remainder of their then-current term. Any method of termination request other than termination in the application will not be processed.

20.1 Cancellation Of Subscriptions

You may cancel a subscription by notifying TPP in writing no later than thirty (30) days in advance of the renewal date of your annual subscription and no refunds will be provided (for instance, you may cancel your annual subscription so that it does not automatically renew into the next year). Additionally, you may cancel due to TPP’s failure to cure a material breach of these terms within thirty (30) days following written notice, or in the event TPP ceases operations. you may cancel by logging into your account and submitting a cancellation request. You must cancel before your subscription renews as set forth herein.

21. GENERAL

21.1 Dispute Resolution

**PLEASE READ THIS SECTION CAREFULLY**

Required Informal Resolution Process. You agree that you will, with respect to any dispute, claim, legal action, issue, or the like, and prior to any claim, filing, notice, arbitration, litigation, mediation, (all, a “Claim”) or the like will directly notify and allow TPP reasonable time to review, investigate, and respond to your Claim, and you agree to work reasonably and amicably with TPP on a mutually agreeable resolution to such Claim directly with TPP.

Arbitration Process. Disputes not resolved informally within sixty (60) days will be resolved by binding and confidential arbitration under the Federal Arbitration Act, which governs the interpretation and enforcement of this Arbitration Agreement (which evidences a transaction involving commerce) and any arbitration proceedings pursuant to the same. The arbitrator shall apply Federal or Oklahoma state law to all other matters. The arbitration will be governed by the AAA's Commercial Arbitration Rules and, if applicable, the Supplementary Procedures for Consumer Related Disputes (if AAA is unavailable or does not provide arbitration, JAMS), and will be held in the jurisdiction in which you reside. You must send TPP a copy of any arbitration filing either via mail or email per the notice procedures set forth herein. Each party shall bear its own costs (including attorney fees), except that in the event you do not follow the procedures set forth herein, TPP shall be entitled to recover attorneys fees associated with an improperly initiated claim or arbitration. Notwithstanding the foregoing, TPP may seek injunctive or other equitable relief to protect its intellectual property rights in any court of competent jurisdiction. YOU ARE HEREBY GIVING UP YOUR RIGHT TO GO TO COURT AND WAIVING ALL RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT, CLASS ARBITRATION, OR THE LIKE. Arbitrator decisions are as enforceable as any court order and are subject to VERY LIMITED REVIEW BY A COURT, in the event of such review or litigation arises from such decisions YOU WAIVE ALL RIGHTS TO A JURY TRIAL and instead such disputes will be resolved by a judge. Any claims brought by you must be brought in an individual capacity, not as a class member in any representative proceeding. The arbitrator will not have authority to award damages in excess of the amount allowed by this Agreement. The arbitrator also shall be authorized to grant any equitable remedy or relief it deems just and equitable and within the scope of the Agreement. The arbitration award shall be final and binding upon the parties without appeal or review except as permitted by Oklahoma law or United States federal law. No part of any dispute resolution shall be revealed to the public, except as may be necessary to directly enforce your rights or awards under such dispute, and the parties agree to keep all matters confidential and agree to seek to have court filings sealed. If a party incurs attorney fees as a result of enforcement of any decision or judgment, the opposing party agrees to pay all such reasonable fees. You agree that we may amend this arbitration process at any time, except that it will not apply to any proceedings currently in process. If you do not agree to the amended terms you must immediately discontinue your use of the Services.

Except with respect to you giving up your right to participate in a class action lawsuit, if the arbitrator decides any part of this dispute resolution section is unenforceable, the remaining enforceable parts will still apply.

Excluded Disputes. The following disputes are excluded from arbitration: (1) any Dispute seeking to enforce or protect, or concerning the validity of, any of your or our intellectual property rights; (2) individual claims in small claims court; (3) any claim that an applicable federal statute expressly states cannot be arbitrated; and (4) any claim for injunctive relief. As for (2), either you or TPP may elect to have any Dispute heard in a small claims court in the city or county where you reside, if the claim(s) underlying the Dispute is not aggregated with the claim(s) of any person and if the amount in controversy is properly within the jurisdiction of the small claims court.

21.2 Compliance and Choice of Law

Each party will comply with all laws applicable to this Agreement. This Agreement shall be governed by the laws of the State of Oklahoma without giving effect to its principles regarding conflicts of law. Subject to Section 21.1, all disputes shall be resolved exclusively in state or federal court in Tulsa County, Oklahoma. You acknowledge that the Services are of United States origin and agree to comply with all export laws and regulations of the United States.

You understand and agree that we may report to law enforcement any actions we may believe in our sole discretion may be illegal, fraudulent, or the like, and we may cooperate with law enforcement agencies or parties to an action, such as through investigations, requests for information, or the like.

21.3 Force Majeure

We will not be liable for any failure or delay in performance to the extent caused by any circumstances beyond our reasonable control.

21.4 Severability; Headings

The unenforceability of any provision of this Agreement will not affect the enforceability of any other provision. If any provision of this Agreement is deemed to conflict with another, TPP will have the sole right to elect which provision remains in force. Headings are provided for convenience only.

21.5 Non-Waiver and Remedies

We reserve all rights under applicable law. Our non-enforcement of any provision of this Agreement or under applicable law will not be construed as our waiver of any enforcement rights under the same or different circumstances at any time in the future. All remedies provided for in this Agreement shall be cumulative and in addition to and not in lieu of other remedies available to either party at law, in equity or otherwise.

21.6 Entire Agreement

This Agreement contains the entire agreement of the parties and supersedes all other agreements and understandings with respect to the matters contained herein.

21.7 Notice

You agree that we will provide notices and messages to you either within the Services or sent to the contact information that you provided us. you are responsible for providing TPP with your most current e-mail address. If you have provided an invalid email, or such address is not capable of receiving TPP notices, TPP's dispatch of such email will nonetheless constitute effective notice. You may give notice to TPP at the following address: P.O. Box 3787, Broken Arrow, OK 74013. Notices shall be deemed given when received by TPP delivered by overnight delivery service or first-class postage prepaid mail, or if via email when confirmed received by TPP at info@pplperspective.com.

21.8 Electronic Communications and Transmission

Any communication between you and TPP under or in connection with the Services may be made by electronic mail or other electronic means. You consent to receive communications from TPP electronically, and agree that all terms, conditions, or otherwise, provided to you electronically satisfy any legal requirement that would be satisfied if they were in writing. Neither party hereto shall argue that a contract was not formed hereunder based on either (i) the use of electronic means to deliver a signature or to indicate acceptance of this Agreement or (ii) the fact that any signature or acceptance of this Agreement was transmitted or communicated through electronic means; and each party forever waives any related defense.

For clarity, this provision will not limit TPP or its affiliates, agents, or the like from contacting you or your users via any other means, such as telephone, mail, email, text, and through social media, video sites, or the like.

21.9 Independent Contractors, Third Party Beneficiaries

The parties are independent contractors. Neither is an agent, representative, or related entity of the other.

21.10 Assignment

Except as set forth below, neither party may assign or transfer this Agreement including any rights or obligations hereunder without the prior written consent of the other party. Any such attempted assignment will be deemed null and void. However, we may assign this Agreement including all rights therein, without your consent, to an entity that acquires all or substantially all of our business and/or assets. This Agreement shall inure to the benefit of and be binding upon each party and its respective successors and permitted assigns.

21.11 Modifications

THIS AGREEMENT IS SUBJECT TO CHANGE BY TPP IN ITS SOLE DISCRETION AT ANY TIME. When changes are made, we will make a new copy of the Agreement available by posting on the TPP Site. We will also update the “Last Revised” date at the top of the Agreement. If we make any material changes, and you have registered to use the Services, we may also notify you via email or through the Services. Changes will be effective immediately. TPP may require you to provide consent to the updated Agreement. If you do not agree to any change(s) you agree to stop using the Services. Your continued use of the Services constitutes your acceptance of any and all such change(s). YOU AGREE TO REGULARLY CHECK THE SERVICES TO VIEW THE THEN-CURRENT TERMS OF YOUR AGREEMENT WITH US.

21.12 Beta or Evaluation Usage

If TPP indicates any features of functionality as a beta or evaluation (referred to as the “Beta Service”), then you may use the Beta Service for a period of time as indicated by TPP, pursuant to TPP's then current fees for the Beta Service, if applicable. NOTWITHSTANDING ANY OTHER PROVISION OF THE TERMS OF SERVICE OR ANY AGREEMENT YOU MAY HAVE DIRECTLY WITH TPP, YOUR USE OF THE BETA SERVICE WILL BE PURSUANT TO TPP'S THEN CURRENT TERMS OF SERVICE. TPP PROVIDES THESE BETA SERVICE(S) “AS IS” WITHOUT ANY REPRESENTATIONS, WARRANTIES, REFUNDS, OR INDEMNIFICATION OF ANY KIND. TPP may discontinue, modify, or begin to charge for use of a Beta service at any time, and at their sole discretion.

21.13 Publicity

TPP may identify you as a customer or user of the Services and describe the general nature of its relationship with you on its website, in marketing materials, and other comparable marketing-related contexts.