Front Desk Receptionist
Direct Hire
Pay: $17/hr during contract period
Schedule: Mon-Friday 8am-5pm rotating Saturdays and may include late shifts
Benefits: Full benefits paid 100% by the client upon permanent hire (after 90 days)
About the Opportunity
Our client, a busy and well-established healthcare practice, is seeking a personable and reliable Front Desk Receptionist to join their team on a contract to hire basis. This is a great opportunity for someone who thrives in a patient-facing role and is looking to grow within a stable and supportive environment. If you enjoy helping others and keeping things organized, we want to hear from you.
Responsibilities
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Greet patients and families upon arrival and check them in using the practice’s system
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Confirm completion of pre-check-in requirements, including consent and authorization forms
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Scan and upload insurance cards; ensure patient information is up to date
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Collect copays and address account balances; document all financial conversations in the system
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Verify insurance eligibility for upcoming appointments
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Print forms, receipts, immunization records, and physical forms as needed
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Direct billing and insurance questions to the appropriate internal team
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Keep the waiting area tidy at the end of each day
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Assist with incoming calls and schedule routine and follow-up appointments
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Scan and upload forms into the system
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Provide coverage for late shifts and scheduled Saturdays
Additional Shared Duties (as needed)
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Schedule various appointment types, including prenatal, conference, and checkups
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Send appointment reminders
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Retrieve and manage voicemails, emails, and messages
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Open and distribute mail
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Scan and attach incoming documents (mail and fax) to patient records for provider review
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Coordinate and confirm lunches with pharmaceutical reps
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Print daily and weekly schedules for provider reference
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Reschedule appointments in the event of provider availability changes
What We're Looking For
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Friendly, professional demeanor with strong customer service skills
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Strong attention to detail and ability to multitask in a busy environment
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Prior front desk or administrative experience in a healthcare setting is a plus
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Willingness to work a flexible schedule, including evenings and rotating weekends
This is a contract-to-hire role with the opportunity for full-time placement after 90 days. Once hired permanently, the client provides 100% employer-paid benefits.